Last updated: 2026-09-27
Use this form to withdraw from a FOCUS+ purchase or use our voluntary 14-day money-back guarantee. You do not need to give a reason. We will email an automatic acknowledgement as soon as your declaration is registered.
We match the request with your Payhip order and review it under the rights that apply to your purchase and our 14-day guarantee. The automated acknowledgement confirms when your request reached us; it is not itself a decision on the refund.
This additional route is operated by SWAND AB. Payhip is the merchant of record for the purchase. See the full Refund Policy, or email hello@swandapp.com if you cannot use this form.