Last updated: 2026-09-27
FOCUS+ is a digital product delivered after purchase. We do not treat completion of a purchase by itself as consent to waive a statutory right of withdrawal. We also offer a voluntary 14-day money-back guarantee: if FOCUS+ is not right for you, email us within 14 days and we will refund your purchase in full.
Your statutory rights depend on the law that applies to your purchase. Our voluntary guarantee is additional to those rights and does not limit them, including rights relating to faulty or misdescribed digital content.
Some laws allow a right of withdrawal for online purchases and contain specific rules for digital content delivered immediately. We will not rely on the purchase alone as proof that you agreed to give up such a right.
If within 14 days of purchase you decide FOCUS+ is not right for you, use our clear online cancellation form or email hello@swandapp.com with your order number and we will refund you in full.
You do not need to give a reason. Materials already downloaded cannot automatically be recalled.
Submit our online cancellation form within 14 days of purchase. You will receive an automatic acknowledgement by email. You may instead email hello@swandapp.com with:
We answer within 72 hours and aim to process the refund within 7 working days to the original payment method. Where applicable law requires an earlier refund or another remedy, those rights apply.
The voluntary guarantee ends 14 days after purchase. Any statutory rights or remedies that still apply after that date remain available and are not limited by this policy.
The AI Prompt Expansion Pack (€17) is sold as a separate post-purchase upsell and is covered by the same 14-day guarantee, calculated from the date of the Expansion Pack purchase.
For any refund or withdrawal question: hello@swandapp.com.